How do I contact Voxora Support?+
Open Help & Support inside Voxora. Your support request stays attached to your account and business, and Voxora automatically includes useful page and device context. You can add a screenshot and return to the same support request to see its status or reply. If the app will not open, email support@usevoxora.com.
What is Brand Brain?+
Brand Brain is the reusable business context Voxora builds from the business, audience, offerings, goals, voice, content pillars, proof points, and boundaries. Voxora uses it whenever it creates or rewrites content for that business.
Does Voxora publish automatically?+
For accounts with publishing access, open Review & publish, choose the destination, and approve immediate or scheduled delivery. Scheduled posts are sent automatically after approval. A calendar planning reminder alone does not publish. Copy and download remain available for manual sharing.
What happens if publishing fails?+
Voxora shows the result beside your post. Retry a confirmed failure or reconnect the account when prompted. If delivery is unconfirmed, check your social account before taking further action so you avoid duplicates.
Why does image generation sometimes take a while?+
AI image generation can take longer than text generation. Click Generate once and let the request finish. Repeated clicks can start multiple image requests.
How do I manage more than one business?+
Open Settings and choose Add a business. Each business gets separate content, Brand Brain, media, calendar, social-account records, and performance-learning data. Your plan controls how many businesses the workspace can hold.
Where is Ask Voxora?+
Open the optional creation controls or Settings and choose Ask Voxora. Choose the correct business before asking for content.
Can I connect Facebook and Instagram now?+
Open Settings, then Facebook & Instagram connections. Approve the requested access and choose the account for this business. Facebook publishing uses a Page; Instagram requires a professional account and an image. Platform permissions determine whether an account can publish.
How does Performance Learning work?+
Voxora tracks successful publishing now and has a secure performance-learning model ready for provider metrics. It only begins treating patterns as useful signals after enough measured posts exist. When measurement is available, stronger topics and timing can influence future generation using a 70/20/10 proven-pattern, variation, and experiment mix.
Will Voxora have video tutorials?+
Yes. Voxora is built around short, task-specific tutorials rather than a long training course. Tutorials are being added after the core customer-support and activation workflows are complete, so customers do not have to wait for videos to use the product.
Is billing live?+
Voxora supports Stripe checkout and annual subscriptions. Open Account, billing & usage in Settings to see your plan, access status, allowances, and billing controls.
What should I do if something looks wrong?+
Open Help & Support and send a support request. Choose the closest category, tell us what you were trying to do, and add a screenshot if it helps. Voxora attaches the account, business, page, time, and basic browser/device context automatically.